Refund Policy

Last updated: October 3, 2026

GardeningByZone sells downloadable PDF planners: regional planting calendars, garden planning worksheets, and bundles of both. This policy covers every purchase made from gardeningbyzone.com and its store.

A full refund within 60 days

If a planner doesn’t work for you, email support@gardeningbyzone.com within 60 days of your purchase and we will refund the full price. You don’t need to give a reason, and there is nothing to send back.

To help us find the order, include:

• the email address you used at checkout
• the name of the product you bought

We refund to the payment method you used. Card refunds usually take 5 to 10 business days to appear on your statement, depending on your bank.

Trouble with a download

If a file won’t download or won’t open, email us before asking for a refund. We will send you a working copy, and you can still ask for a refund within the 60 days if that doesn’t solve it.

A charge you don’t recognize

If you see a charge from GardeningByZone you don’t recognize, or you think you were charged twice or by mistake, email us first. We can refund it directly, which is faster than a card dispute. If you have already opened a dispute with your bank, we will work with the payment processor to resolve it.

Books

Our regional vegetable gardening books are sold on Amazon in paperback and Kindle editions. Amazon’s return policy covers those purchases, so ask Amazon for a return or refund.

Changes to this policy

If we change this policy, we will post the new version on this page with a new date. A change never shortens the refund window for a purchase you have already made.

Who we are

GardeningByZone is published by EPM Labs, LLC. For anything about an order, write to support@gardeningbyzone.com. See also our Terms of Service and Privacy Policy.